# FAQs

**Can I change my wedding date after setup?**

Yes. You can update your wedding date at any time from **Events** in the left sidebar. Changes are saved immediately and will reflect on your guest invitation pages right away.

**Can I add guests after sending invitations?**

Yes. You can add new guests at any time. Simply add the guest, assign them to their events, and send them their unique invitation link. Previously sent invitations are not affected.

**Can two people manage the same wedding?**

Currently AisleList supports one account per wedding. We recommend sharing your login credentials with your co-planner if you need joint access. Multi-user support is on our roadmap for a future update.

**What happens when my trial expires?**

When your trial expires your account will be restricted and you will no longer be able to make changes. Your data is fully preserved — nothing is deleted. You can upgrade to AisleList Plus at any time to restore full access.

**Can I preview my invitation page before sending it to guests?**

Yes. Go to **My Wedding** and click the **View Invite** button to see exactly what your guests will see when they open their invitation link.

**Can I resend an invitation link?**

Yes. Invitation links do not expire. You can copy and resend the same link at any time from the **Guest List**. There is no need to generate a new link.

**What if a guest loses their invitation link?**

Simply go to the **Guest List**, find the guest, copy their invitation link again, and resend it to them via WhatsApp, or any messaging app.

**Can a guest change their RSVP after submitting?**

Yes. Guests can open their invitation link again at any time and update their RSVP response. The updated response will reflect immediately in your dashboard.

**Is my guest data private?**

Yes. Your guest data is stored securely and is never shared with or sold to third parties. You are the data controller for all guest information you enter into AisleList. For full details see our [Privacy Policy](https://app.aislelist.com/privacy).

**What file formats are supported for bulk import?**

AisleList supports **.xlsx** (Excel) and **.csv** file formats for bulk guest import. We recommend downloading our import template from the Guest List import screen to ensure your file is formatted correctly.

**What happens to my invitation links if I delete my account?**

Your invitation links will stop working immediately when your account is deleted. Guests who try to open the link will no longer be able to view the invitation page.

**I made a bank transfer but my account has not been upgraded yet. What should I do?**

Bank transfers are typically verified within 1 business day. If your account has not been upgraded after 1 business day please contact us at <support@aislelist.io> with your transfer reference number and we will look into it promptly.

**My promo code is not working. What should I do?**

Check that the code is entered exactly as provided — promo codes are case sensitive. The code may have expired or already been used. If you believe the code should be valid contact us at <support@aislelist.io>.

**How do I contact support?**

You can reach us at <support@aislelist.io>. We aim to respond to all enquiries within 1 business day.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://aislelist.gitbook.io/aislelist-docs/account-and-profile/faqs.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.